Tuesday, July 08, 2008

Thank you for calling Dell

Dell India Support No: 6003366 (last 4 digit represent Dell on your phone)
When you call up this number after you keyed in the number to reach your Q. You get to hear this msg "Thank you for calling Dell, All our representative are busy, please hold the line and we will be with you shortly" and this goes on and on for 10 minutes a female picks up the call, this time it was Partima who attended the call, I gave her my service tag, she verified the warranty status and forwarded by call to the tech team.... again the same message continues for 10 more minutes...... and then Ravi from the tech team picks up the call, who address my issue in flat 1min 21secs.

When you come to hardware quality, I would say all major companies like HP, IBM, and Dell are excellent, Dell gains maximum points because of its fantastic support system, in particular for corporate clients. But in last 10 months, I notice the wait time to their call center takes hell lot of time, in my case it took 21min 21sec for the call to be finished. So I have made few changes to log a call, now I have to plan my call to Dell. I fix my hands free on my mobile so that I can continue do my other task and call up Dell and get my issue resolved.

I always tell HP to follow Dell way of support by what I see is Dell is following HP way of support. HP takes 1 week to support for an Next Business Day support.

But still I will say "I love you Dell" and I want you to improve.
If an Dell Rep is reading this blog, You can check my call reference number: 790501307623
this took 21:21min, which I wish could be reduced.

Cheers :-
-*-
At home, not keeping well, making use of the break and writing few posts for my blog
Nidhi has just started to go to school, its 2 weeks since she started and she is enjoying it.....
she is back from school now shouting and playing with her brother and mamas.....
_*-

Art of Living in Kadapa (Cuddapah), Andhra Pradesh

I wish to share this one, its about this person who has impressed with her commitment to any job which she takes it, Once she is on it, she has to complete it and it has to be done Now. Her name is Usha Rani.

Let share her story and her achievements, she works from home for an Market Research company, so I still consider her as housewife.

Usha had done her Art of Living Part 1 course in Aug 2003, and has benefited a lot in terms of health, relationship and she continued to be part of Art of Living family in area of residence, she is from Kadapa in Andhra Pradesh and seen people suffering with illness more than physical illness, its their phycological illness, people out there spend most part of their hard earned money on doctor and medicine, if they take little care about their body by practicing Sudarshana Kriya it can take care of their health, And for people who have earned good money, their children's working in US earning good salary, have their own house, even they are not happy, this can only be changed when we bring the awareness about how blessed we are, by looking at the world, which we don't we are mostly self centered. Art of Living has brought an major change in Usha and she has an inclination to start this course in kadapa, not in a small way but in major way, get people in hundreds.

In october 2007 she got an opportunity to do Divya Samaj ka Nirman (DSN) with Naikji in Bangalore, this course brings out the talent you, which in turn made Usha to some how take up her project Kadapa which was pending since long time. She contacted VVK Hyderabad and enquired about an Teacher who could take up the course, who gave number of Srinivas Raju, Aol Teacher, Vijayawada, when she contacted him, he was not able to give dates for the course and gave reference of one more teacher Bhaskar Babu, when she contacted him, he was travelling and he also couldn't give any dates, she continue calling them in between Bhaskar Babu teacher had gone abroad to take the classes in other countries in Africa, thus few months past by. Usha was loosing hope on getting any response from the teacher and was not following up.

After few months, Bhaskar babu called up Usha and enquired about the course in Kadapa and gave the dates, it was fixed that in the month of last week of April 2008. Luckly it was summer holidays for Usha kids, as her parents stay in kadapa, she reached Kadapa 1 month before the course, Bhaskar babu came on a weekend, called few voluteers who had done the course earlier had a meeting and told what has to be done for the course and went. Usha had to organise along with the Volunteers, it was difficult for her to organise the course with an kid of 3 years, volunteers were not available all the time she needed them, so she had go around give introductory talk about the course, arrange for publicity material, pamphlet, banner, inform press. It was not an easy task, some time she was in tears, bcoz of the negative feedback from family and friends. With positive feedback from teacher and couple of family member. She continued to do her seva.

28th April 2008 - An Satsang was organised at Kadapa Kalakshetra
29th April - 4th May
Morning & Evening batch Part 1 course
Day batch Yes course for 14 to 18 years
Art Excel for kids 8 to 14 years was organised

An total of 128 people enrolled for the course and did the course, and had very good experience to share.

Thus Usha was able to achieve her long time pending task of taking Art of Living to Kadapa and I am glad to say that Usha is my wife.

We are glad to say that after this course, we had good volunteers team who are continuing organising course, and have also organised Prison Smart course which is for Prisoners.
For more info about Art of Living course in Kadapa, contact
Bhaskar Babu, Aol Teacher - 9440321528

Below is the link of Photo Album of Aol in Kadapa
http://picasaweb.google.co.uk/medasbabu/ArtOfLivingInKadapa

Wednesday, July 02, 2008

SSRVM Vidyaranyapura

Annual Planner for the year 2008-09


SSRVM Vidyaranyapura
HMT Layout, Vidyaranyapura Main Road
(landmark: take the road opposite to Durga Parameshwar temple arch)
Phone: 23641305



School Transport Service is provided by
TotOnDot
Contact Numbers
N.Srinivasan - 9343017523
Lakshmi - 9886408089
Sagai Raj - 97393